Inspect the turf edges and the material on top
Identify the most affected part of the lawn. It might be an edge under planting, the area next to a step or a strip between two fixed items. A close-up helps show the debris, while a wider view gives its relationship to a seam or border. Note if the surface is loose and tell us which parts can be reached without moving fixed equipment. If the turf carries a product label or has care instructions, send that information with the photographs.
Separate the turf from other materials around it. A path or paved seating area may need a different method and scope. Label the point where the turf clean should end, especially if a paved edge is visible only from one side. If there are two patches of artificial grass, photograph them separately and show whether both can be reached from the same gate. The quote can reflect the areas and materials actually considered.
Discuss what you want to do with any gathered leaves and debris. Show the part of the lawn you most need to use and identify anything that should stay in place while work is assessed. If a join or edge is damaged, keep that in a separate part of the enquiry. That makes it clear whether the request is for cleaning the surface, or for another assessment of the turf itself.
Take a photo across the turf and another parallel to the closest seam. Mark which edge is nearest the doorway and which areas are interrupted by fixed items. If the lawn contains a separate patch beside paving, give it its own name. Send care information if the surface has been repaired or replaced in part. It is useful to distinguish an area that needs loose material cleared from a spot where the turf itself needs attention. Ask for the scope to describe the patches to clean and any edge to leave. If the plan also includes a paved area, list it separately so the appropriate method for the turf is considered on its own.
Use the care information for your turf
See the artificial grass care guide for help describing the surface. Mark seams or corners that have lifted and identify the debris you want cleared. If the turf and paved edge need attention, show both separately before any work is agreed.
