Photograph each damaged area closely, then step back to show it within the patio or path. Describe any movement you have noticed during ordinary use, without trying to lift or test unstable slabs. Mention whether damage has recurred in the same place.
If you have spare slabs or information about the original paving, include photographs of them with the enquiry. Existing surfaces in London gardens may have been extended or repaired using different products, so a wider view helps explain the variation. Show the access route, especially where the repair is behind the house or reached by narrow steps.
We assess the damaged paving, adjoining joints and the condition around it. Where movement is involved, the preparation beneath the surface needs consideration. We also discuss the appearance of replacement pieces in relation to older, weathered paving so you can make an informed choice.
If local replacement becomes part of a broader scheme changing levels or hard surfacing, check with your local council about any relevant permission. We agree the repair scope and quotation, plan the work and manage it from start to finish. The quotation identifies any associated joint work or further paving repairs.
